Karen McGrane, Content strategist at Bond Art + Science, discuss why you need to deliver content wherever your customer wants to consume it — and what the risks are when you don't make content accessible to mobile users.

When it comes to web design, a lot of improvements have been made over the last years. At the same time the number of devices we use to access the web has increased. This means new challenges for designers. How do you make sure that what you design is pretty and useful on all devices – for more than a month?